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Hotel Management Company

With our head office in Hilton Village as a central location to all our properties, our property management team manages all aspects of the hotel & hospitality industry and there is a deep wealth of knowledge and experience among them.

The ANEW Hotels & Resorts group owns and manages all of its properties and is looking to grow the brand by acquiring additional properties and management contracts in strategic locations. We aim to provide personalised service related to all things asset management while offering all the premium products and services that you’d expect from a large and established hotel chain.

As a property & asset management company, we offer mutually beneficial relationships where we deliver market-related returns, improved profitability, controlled management infrastructure, and a transparent business relationship.

Trusted Hotel Management Company in South Africa

As a trusted, and one of the leading hotel management companies in South Africa, our attention to detail at a hotel operations level ensures that nothing is missed or compromised. Part of our property management company’s expertise is to recognize current local and international market trends, revenue, and channel management to be ahead of our competitors.

Key hotel management focus areas:

  • With ANEW Hotels & Resorts having its own separate revenue and channel management division, all aspects of revenue management are controlled and watched by the hour.
  • A dedicated full Sales & Marketing team, building continual relationships with key people and agents, in all market segments.
  • Protecting investor’s assets, with stringent quality assessments and audits, making sure to be legally compliant in all aspects.
  • Customer feedback is paramount with a highly advanced internal customer survey system hearing from all our guests with non-generic responses and response time from management within 24 hours.
  • Building a large loyalty customer base with rewards programs.
  • Focusing on the company values and brand to the core.

The ANEW Hotels and Resorts Group has developed new hotel and resort properties across South Africa and has the expertise and years of experience to provide you with a complete hospitality management solution.